AI & operations / Employee grievance platform
Give every concern a path forward.
Anonymous reporting and AI-assisted priority and severity assessment for employee grievances.
The challenge
A flat queue of reports makes it difficult to distinguish routine concerns from issues that need prompt attention.
Our contribution
We developed a grievance workflow with anonymous submission, AI-assisted ranking, and automated routing and follow-up. Resolution remains the responsibility of the organization handling each case.
What was delivered
A structured route from a submitted concern to a review queue and resolution workflow. AI assessments require appropriate human oversight.
Related service
Put AI to work in a defined workflow.
Explore how we scope agents, integrations, review controls and exceptions for business workflows.
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